Artificial Intelligence

That's the message Patty Hayward, general manager of healthcare and life sciences at Talkdesk, will delve into at HIMSS25. She also will be speaking on making contact centers value drivers, not cost centers.

Helen Waters previews a host of technologies the EHR giant will be showcasing in its booth and in educational sessions. They include generative AI, intelligent search and Meditech-as-a-Service.

The company is focused on "completely reinventing" its EHR into a "system of intelligence that helps health systems drive efficiency, improve clinical care, accelerate innovation and reduce costs," says General Manager Seema Verma.

In a time of "rapid change and uncertainty" the longtime IT and interoperability leader is also hearing lots of questions about e-prior authorization, identity and access management, and getting ROI from compliance investments.

HIMSS25 session will show how an AI solution can be implemented even at a high-volume, safety-net healthcare setting.

Parkland Center for Clinical Innovation is using AI and machine learning to gain a better understanding of diabetes and hypertension populations.

The technology, known as Bynahm, is designed to bridge the distance among hospitalized patients and their loved ones, using automation and VR to streamline communication and provide immersive experiences.

Artificial intelligence tools have helped the organization get 100% of outpatient surgeries and 50% of inpatient surgeries opioid-free, says Dr. Zafar Chaudry. AI is helping with stroke prevention, too.

Also, Northeast Health Wangaratta has upgraded its EMR system.

Dr. Zafar Chaudry says artificial intelligence can deliver better patient outcomes, and he requires everyone at the hospital to take AI training. He and his team are configuring Google Gemini AI to handle some clinical use cases.